Queenstown Motel Apartments

Your hosts: Dianne, Pete, Vanessa and Hartley Smith

62 Frankton Road
PO Box 922
Queenstown, 9348
New Zealand

Please use a "deliver directly to the door" courier service if you are needing things forwarded to you. The mail system is too slow nowadays.
The address for the courier is:
Queenstown Motel Apartments,
62 Frankton Road,
Phone +64 3 442 6095
Free Phone 0800 661 6683
(Within New Zealand Only)

Email: Email Label

Contact Enquiry Form

Cancellation Policy

Once you make a reservation with us, rooms are held for your exclusive occupation in our computerised reservation system.

We do not have a policy of overbooking and guarantee your reservation.

All reservations are to be paid fully in advance and have a no cancellations or changes policy.

We reserve the right to accept reservations that are subject to a minimum stay period over peak periods. A request to reduce the length of stay on an existing reservation may result in the reservation no longer being accepted.

We recommend all guests have an up to date travel insurance arrangement in case of unforeseen circumstances.


Please Note:

Sadly at our last assessment it was brought to our attention that neither our property nor our rooms were suitable for children.
We agreed with Qualmark, we have no suitable play area and our driveway is dangerous so for the benefit of our guests and the safety and well being of children we now have a no children under 18 years policy. Please respect our decision, (it was not made lightly) and we do not refund if you arrive with children under the age of 18 years.


added 4th January 2016...

New Years Holidays

We are now screening all our reservations over the New Year holiday period. We no longer accept anyone under the age of 25 as guests unless they are with a parent. We will also be restricting the number of guests per room to a maximum of 2 people during the New Year period.

We regret the need to to add these conditions but we do so to ensure all our guests and ourselves have a comfortable and safe stay during a very busy time. 



QMA Providers